At Sajani Spark, we are committed to delivering your orders in a timely and secure manner.

1. **Processing Time**  

Orders are usually processed within 2-3 business days after receiving full payment. Orders placed on weekends or holidays will be processed on the next working day.

2. **Shipping Methods**  

We ship across India using trusted courier partners like Delhivery, Bluedart, and India Post. Tracking information is shared via email or SMS once the order is shipped.

3. **Delivery Timeline**  

– Metro Cities: 3–5 business days  

– Other Locations: 5–7 business days  

Delays may occur due to weather conditions, courier issues, or local restrictions.

4. **Shipping Charges**  

We offer free shipping on orders above a certain value. Charges for smaller orders will be displayed at checkout.

5. **Incorrect Address**  

Please ensure your delivery address is correct. We are not responsible for undelivered packages due to incorrect or incomplete addresses.

6. **Damage During Shipping**  

If you receive a damaged package, please report it with images within 24 hours of delivery.

For queries, reach out at support@ecom.hinimax.com or call +91-9041003028.